IEICE Technical Committee Submission System
Conference Paper's Information
Online Proceedings
[Sign in]
Tech. Rep. Archives
 Go Top Page Go Previous   [Japanese] / [English] 

Paper Abstract and Keywords
Presentation 2020-01-16 09:20
Influence of Causal Attribution in Network Malfunction on Evaluation of Satisfaction Considering Waiting Time
Sumaru Niida (KDDI Research), Kenta Tsukatsune (Tokyo Metropolitan Univ.) CQ2019-108
Abstract (in Japanese) (See Japanese page) 
(in English) The research on the communication quality has been shifting from the approaches such as subjective quality quantification and objective measurement methodology to the approaches such as quality of experience (QoE) and co-created quality. The new theme aims at the personalized control considering the context and individual characteristics of each user. Authors have carried out an analysis focusing on internal characteristics of users such as cause attribution and mental model as a research for understanding psychological and behavioral characteristics of users. This paper reports the result that the evaluation of the satisfaction for the waiting time is different by the features of the cause attribution of the user and the result of analyzing the factor.
Keyword (in Japanese) (See Japanese page) 
(in English) Waiting Time / Satisfaction / Causal Attribution / Mental Model / Human-Network Interaction / / /  
Reference Info. IEICE Tech. Rep., vol. 119, no. 367, CQ2019-108, pp. 7-12, Jan. 2020.
Paper # CQ2019-108 
Date of Issue 2020-01-09 (CQ) 
ISSN Print edition: ISSN 0913-5685  Online edition: ISSN 2432-6380
Copyright
and
reproduction
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
Download PDF CQ2019-108

Conference Information
Committee CQ CBE  
Conference Date 2020-01-16 - 2020-01-17 
Place (in Japanese) (See Japanese page) 
Place (in English) NHK Science & Technology Research Laboratories 
Topics (in Japanese) (See Japanese page) 
Topics (in English) AR/VR, Broadcasting Service, Video/Voice Services Quality, High Realistic, User Behavior/Psychology, User Experience, Media Quality, Network Quality and QoS Control, Networks and Communications at Disaster, User Behavior, Machine Learning, etc. 
Paper Information
Registration To CQ 
Conference Code 2020-01-CQ-CBE 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Influence of Causal Attribution in Network Malfunction on Evaluation of Satisfaction Considering Waiting Time 
Sub Title (in English)  
Keyword(1) Waiting Time  
Keyword(2) Satisfaction  
Keyword(3) Causal Attribution  
Keyword(4) Mental Model  
Keyword(5) Human-Network Interaction  
Keyword(6)  
Keyword(7)  
Keyword(8)  
1st Author's Name Sumaru Niida  
1st Author's Affiliation KDDI Research Inc. (KDDI Research)
2nd Author's Name Kenta Tsukatsune  
2nd Author's Affiliation Tokyo Metropolitan University (Tokyo Metropolitan Univ.)
3rd Author's Name  
3rd Author's Affiliation ()
4th Author's Name  
4th Author's Affiliation ()
5th Author's Name  
5th Author's Affiliation ()
6th Author's Name  
6th Author's Affiliation ()
7th Author's Name  
7th Author's Affiliation ()
8th Author's Name  
8th Author's Affiliation ()
9th Author's Name  
9th Author's Affiliation ()
10th Author's Name  
10th Author's Affiliation ()
11th Author's Name  
11th Author's Affiliation ()
12th Author's Name  
12th Author's Affiliation ()
13th Author's Name  
13th Author's Affiliation ()
14th Author's Name  
14th Author's Affiliation ()
15th Author's Name  
15th Author's Affiliation ()
16th Author's Name  
16th Author's Affiliation ()
17th Author's Name  
17th Author's Affiliation ()
18th Author's Name  
18th Author's Affiliation ()
19th Author's Name  
19th Author's Affiliation ()
20th Author's Name  
20th Author's Affiliation ()
Speaker
Date Time 2020-01-16 09:20:00 
Presentation Time 20 
Registration for CQ 
Paper # IEICE-CQ2019-108 
Volume (vol) IEICE-119 
Number (no) no.367 
Page pp.7-12 
#Pages IEICE-6 
Date of Issue IEICE-CQ-2020-01-09 


[Return to Top Page]

[Return to IEICE Web Page]


The Institute of Electronics, Information and Communication Engineers (IEICE), Japan