Paper Abstract and Keywords |
Presentation |
2018-11-21 13:25
Investigation of Security-Related Factors of Satisfactions in Internet Services Yukiko Sawaya, Akira Yamada, Ayumu Kubota (KDDI Research) ICSS2018-54 |
Abstract |
(in Japanese) |
(See Japanese page) |
(in English) |
The number of services on the Internet and devices connected to the Internet has been increased. Under such circumstances, the demand for the security measurement functions and policies is growing and it leads the providers' costs. Here, the users' satisfaction for the services or devices leads to the trust from customers and increase of the number of customers. If the security measurement functions or policies are strongly correlated to the customers' satisfaction, it can be regarded as the motivators of providers. In this paper, we carried out the questionnaire to approximately 5,000 users of Internet services such as social networking services, online shopping services, and online banking services to reveal the relationships between customers' satisfaction and security measurement functions/policies. |
Keyword |
(in Japanese) |
(See Japanese page) |
(in English) |
Internet services / security measurement / motivation / multiple regression analysis / / / / |
Reference Info. |
IEICE Tech. Rep., vol. 118, no. 315, ICSS2018-54, pp. 7-12, Nov. 2018. |
Paper # |
ICSS2018-54 |
Date of Issue |
2018-11-14 (ICSS) |
ISSN |
Online edition: ISSN 2432-6380 |
Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) |
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ICSS2018-54 |
Conference Information |
Committee |
ICSS |
Conference Date |
2018-11-21 - 2018-11-22 |
Place (in Japanese) |
(See Japanese page) |
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Paper Information |
Registration To |
ICSS |
Conference Code |
2018-11-ICSS |
Language |
Japanese |
Title (in Japanese) |
(See Japanese page) |
Sub Title (in Japanese) |
(See Japanese page) |
Title (in English) |
Investigation of Security-Related Factors of Satisfactions in Internet Services |
Sub Title (in English) |
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Internet services |
Keyword(2) |
security measurement |
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motivation |
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multiple regression analysis |
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1st Author's Name |
Yukiko Sawaya |
1st Author's Affiliation |
KDDI Research, Inc. (KDDI Research) |
2nd Author's Name |
Akira Yamada |
2nd Author's Affiliation |
KDDI Research, Inc. (KDDI Research) |
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Ayumu Kubota |
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KDDI Research, Inc. (KDDI Research) |
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Speaker |
Author-2 |
Date Time |
2018-11-21 13:25:00 |
Presentation Time |
25 minutes |
Registration for |
ICSS |
Paper # |
ICSS2018-54 |
Volume (vol) |
vol.118 |
Number (no) |
no.315 |
Page |
pp.7-12 |
#Pages |
6 |
Date of Issue |
2018-11-14 (ICSS) |
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