Paper Abstract and Keywords |
Presentation |
2018-07-06 16:20
A long-term evaluation of a chat-oriented dialogue system that utilizes user information acquired through dialogue Yuiko Tsunomori (NTT DOCOMO), Ryuichiro Higashinaka (NTT), Takeshi Yoshimura (NTT DOCOMO) NLC2018-4 |
Abstract |
(in Japanese) |
(See Japanese page) |
(in English) |
A chat-oriented dialogue system can be more attractive if it can remember information about users and use that information during a dialogue. In this paper, we describe our development of a chat-oriented dialogue system that can remember user information
(e.g., user's preferences etc.) acquired through dialogue. We also describe our experiment in which human users chat with the system for five consecutive days. In our experiment, three systems were compared: a system that can remember user information over multiple days, a system that can only remember user information
within a single dialogue session, and a system that does not remember any user information. As a result of the experiment that spanned five days, we found that, although there was little difference between the systems in terms of user satisfaction on the first day, as days went by, the user satisfaction of the system that can remember user information over multiple days became significantly better than other systems. |
Keyword |
(in Japanese) |
(See Japanese page) |
(in English) |
chat-oriented dialogue systems / dialogue systems / evaluation / / / / / |
Reference Info. |
IEICE Tech. Rep., vol. 118, no. 122, NLC2018-4, pp. 29-34, July 2018. |
Paper # |
NLC2018-4 |
Date of Issue |
2018-06-29 (NLC) |
ISSN |
Online edition: ISSN 2432-6380 |
Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) |
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NLC2018-4 |
Conference Information |
Committee |
NLC IPSJ-ICS |
Conference Date |
2018-07-06 - 2018-07-07 |
Place (in Japanese) |
(See Japanese page) |
Place (in English) |
Hokkaido University |
Topics (in Japanese) |
(See Japanese page) |
Topics (in English) |
Application of natural language processing and intelligent systems, and general topic of NLP |
Paper Information |
Registration To |
NLC |
Conference Code |
2018-07-NLC-ICS |
Language |
Japanese |
Title (in Japanese) |
(See Japanese page) |
Sub Title (in Japanese) |
(See Japanese page) |
Title (in English) |
A long-term evaluation of a chat-oriented dialogue system that utilizes user information acquired through dialogue |
Sub Title (in English) |
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Keyword(1) |
chat-oriented dialogue systems |
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dialogue systems |
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evaluation |
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1st Author's Name |
Yuiko Tsunomori |
1st Author's Affiliation |
NTT DOCOMO, INC. (NTT DOCOMO) |
2nd Author's Name |
Ryuichiro Higashinaka |
2nd Author's Affiliation |
Nippon Telegraph and Telephone Corporation (NTT) |
3rd Author's Name |
Takeshi Yoshimura |
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NTT DOCOMO, INC. (NTT DOCOMO) |
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Speaker |
Author-1 |
Date Time |
2018-07-06 16:20:00 |
Presentation Time |
25 minutes |
Registration for |
NLC |
Paper # |
NLC2018-4 |
Volume (vol) |
vol.118 |
Number (no) |
no.122 |
Page |
pp.29-34 |
#Pages |
6 |
Date of Issue |
2018-06-29 (NLC) |
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