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Paper Abstract and Keywords
Presentation 2018-03-02 10:25
The abstract of process discovery technique in the sales activity : The approach based on process mining
Yoshihito Nakayama (Tokyo Univ.), Masahiro Mori (INTRAMART), Yoshiaki Naruse, Hiroyuki Morikawa (Tokyo Univ.) LOIS2017-84
Abstract (in Japanese) (See Japanese page) 
(in English) In sales activities in which results are influenced by judgment of the person, the means for eliminating the human dependence and increasing efficiency of the sales activities are required. To realize that, a process discovery method that extracts regularity from the decision making process of sales activities is essential. In the process discovery method in conventional process mining, the regularity and rules of business process are extracted from information on execution order of events contained in the event logs output from the systems operated by human. Furthermore, the process is strengthened from the event log outputted during execution of the process. However, in the decision making process of sales activities, it is difficult to apply the conventional process discovery method because the rules are not known in advance and the input information is unstructured data such as business diaries .
For these issues, we are developing the effective decision-making support system by applying the machine learning model. In this paper we provide a new procedure and application algorithms on process discovery method for business decision making support system.
Keyword (in Japanese) (See Japanese page) 
(in English) Sales Activity / Decision Making Support / Process Mining / Decision Mining / Process Discovery / / /  
Reference Info. IEICE Tech. Rep., vol. 117, no. 464, LOIS2017-84, pp. 77-80, March 2018.
Paper # LOIS2017-84 
Date of Issue 2018-02-22 (LOIS) 
ISSN Print edition: ISSN 0913-5685    Online edition: ISSN 2432-6380
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All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
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Conference Information
Committee LOIS  
Conference Date 2018-03-01 - 2018-03-02 
Place (in Japanese) (See Japanese page) 
Place (in English) Naha-City IT Souzoukan(Okinawa) 
Topics (in Japanese) (See Japanese page) 
Topics (in English)  
Paper Information
Registration To LOIS 
Conference Code 2018-03-LOIS 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) The abstract of process discovery technique in the sales activity : The approach based on process mining 
Sub Title (in English)  
Keyword(1) Sales Activity  
Keyword(2) Decision Making Support  
Keyword(3) Process Mining  
Keyword(4) Decision Mining  
Keyword(5) Process Discovery  
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1st Author's Name Yoshihito Nakayama  
1st Author's Affiliation The university of Tokyo (Tokyo Univ.)
2nd Author's Name Masahiro Mori  
2nd Author's Affiliation NTT DATA INTRAMART Corp. (INTRAMART)
3rd Author's Name Yoshiaki Naruse  
3rd Author's Affiliation The university of Tokyo (Tokyo Univ.)
4th Author's Name Hiroyuki Morikawa  
4th Author's Affiliation The university of Tokyo (Tokyo Univ.)
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Speaker Author-1 
Date Time 2018-03-02 10:25:00 
Presentation Time 25 minutes 
Registration for LOIS 
Paper # LOIS2017-84 
Volume (vol) vol.117 
Number (no) no.464 
Page pp.77-80 
#Pages
Date of Issue 2018-02-22 (LOIS) 


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