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Paper Abstract and Keywords
Presentation 2013-08-09 14:50
Feature Extraction and Selection for Detecting Manipulation Online Review
Ching-Yun Hsueh (Univ. of Aizu), Long-Sheng Chen (Chaoyang Univ. of Tech.), Qiangfu Zhao (Univ. of Aizu) AI2013-16 SC2013-10
Abstract (in Japanese) (See Japanese page) 
(in English) with the proliferation of e-commerce, internet has become an excellent platform for gathering and sharing consumers’ personal views on, preferences for, and experiences with products. With the popularity of text based communication tools, customers can easily express their opinions about purchased products or services. Generally speaking, the on-line reviews should be unbiased reflections of the consumers’ experiences with the products or services. However, some comments are biased “manipulation”, which might reduce consumers’ purchase intentions and bring a great damage to enterprisers. Although the existence of manipulation has been assumed widely, there are few results available in the literature for manipulation detection. This study aims to improve the performance for manipulation detection through feature selection. The study is divided into three parts. In the first part, we use conventional feature vectors obtained directly from the text files, and show that these feature vectors are in fact not useful for manipulation detection. In the second part, we adopt eight features recommended in the literature, and show that these features can improve the detection rate significantly. In the third part, we add three new features that can improve the detection accuracy further. A real case study of smart phone is used to illustrate the effectiveness of the proposed features.
Keyword (in Japanese) (See Japanese page) 
(in English) On-line review / manipulation detection / feature selection / support vector machines / information gain / / /  
Reference Info. IEICE Tech. Rep., vol. 113, no. 179, SC2013-10, pp. 7-12, Aug. 2013.
Paper # SC2013-10 
Date of Issue 2013-08-02 (AI, SC) 
ISSN Print edition: ISSN 0913-5685    Online edition: ISSN 2432-6380
Copyright
and
reproduction
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
Download PDF AI2013-16 SC2013-10

Conference Information
Committee AI SC  
Conference Date 2013-08-09 - 2013-08-09 
Place (in Japanese) (See Japanese page) 
Place (in English) National Institute of Informatics 
Topics (in Japanese) (See Japanese page) 
Topics (in English) Linked Data,Linked Service, etc. 
Paper Information
Registration To SC 
Conference Code 2013-08-AI-SC 
Language English 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Feature Extraction and Selection for Detecting Manipulation Online Review 
Sub Title (in English)  
Keyword(1) On-line review  
Keyword(2) manipulation detection  
Keyword(3) feature selection  
Keyword(4) support vector machines  
Keyword(5) information gain  
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1st Author's Name Ching-Yun Hsueh  
1st Author's Affiliation University of Aizu (Univ. of Aizu)
2nd Author's Name Long-Sheng Chen  
2nd Author's Affiliation Chaoyang University of Technology (Chaoyang Univ. of Tech.)
3rd Author's Name Qiangfu Zhao  
3rd Author's Affiliation University of Aizu (Univ. of Aizu)
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Speaker Author-1 
Date Time 2013-08-09 14:50:00 
Presentation Time 30 minutes 
Registration for SC 
Paper # AI2013-16, SC2013-10 
Volume (vol) vol.113 
Number (no) no.178(AI), no.179(SC) 
Page pp.7-12 
#Pages
Date of Issue 2013-08-02 (AI, SC) 


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