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Paper Abstract and Keywords
Presentation 2012-04-20 10:40
A Study on the Correlation between Information Quality of Query Recommendation in a Web Search and Each User's IT Literacy
Naoki Fujita, Norifumi Katafuchi, Ryoji Kataoka (NTT) CQ2012-13
Abstract (in Japanese) (See Japanese page) 
(in English) Users' satisfaction level with information provided by systems such as search engines are different among users. Thus it is difficult to define the quality of information uniquely and quantitatively. In this paper we conducted an evaluation experiment that measured the subjective information quality of a query recommendation function in web search service and investigated the relationship between the subjective quality and the users' IT literacy. We defined IT literacy as a quantitative numerical value based on preliminary questionnaire on the user's usage habit of major IT services and then we selected two sample groups, one of which consists of users with high IT literacy and the other with low literacy. The obtained results show that the group with high literacy marks the suggested information with higher quality compared to the group with low literacy. Thus we believe that this paper can be of some help to the quality control of query recommendation function.
Keyword (in Japanese) (See Japanese page) 
(in English) Information Quality / IT Literacy / QoE / Web Search Service / / / /  
Reference Info. IEICE Tech. Rep., vol. 112, no. 10, CQ2012-13, pp. 71-76, April 2012.
Paper # CQ2012-13 
Date of Issue 2012-04-12 (CQ) 
ISSN Print edition: ISSN 0913-5685  Online edition: ISSN 2432-6380
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (No. 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
Download PDF CQ2012-13

Conference Information
Committee CS CQ  
Conference Date 2012-04-19 - 2012-04-20 
Place (in Japanese) (See Japanese page) 
Place (in English) Ishigakijima 
Topics (in Japanese) (See Japanese page) 
Topics (in English) Service Quality, Cloud, SDN (Software-Defined Network), Contents Delivery, etc 
Paper Information
Registration To CQ 
Conference Code 2012-04-CS-CQ 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) A Study on the Correlation between Information Quality of Query Recommendation in a Web Search and Each User's IT Literacy 
Sub Title (in English)  
Keyword(1) Information Quality  
Keyword(2) IT Literacy  
Keyword(3) QoE  
Keyword(4) Web Search Service  
1st Author's Name Naoki Fujita  
1st Author's Affiliation NTT Cyber Solutions Laboratories, NTT Corporation (NTT)
2nd Author's Name Norifumi Katafuchi  
2nd Author's Affiliation NTT Cyber Solutions Laboratories, NTT Corporation (NTT)
3rd Author's Name Ryoji Kataoka  
3rd Author's Affiliation NTT Cyber Solutions Laboratories, NTT Corporation (NTT)
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Date Time 2012-04-20 10:40:00 
Presentation Time 20 
Registration for CQ 
Paper # IEICE-CQ2012-13 
Volume (vol) IEICE-112 
Number (no) no.10 
Page pp.71-76 
#Pages IEICE-6 
Date of Issue IEICE-CQ-2012-04-12 

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