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| Paper Abstract and Keywords | ||
| Presentation | 2012-03-16 10:50 Definition of Basic Data Formats for Monitoring SaaS-Based Systems Masahiro Yoshizawa, Ken Naono, Tatsuya Sato, Masayuki Oyamatsu (Hitachi)  ICM2011-58 |
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| Abstract | (in Japanese) | (See Japanese page) |
| (in English) | Operations managers for systems to deliver software as a service (SaaS) have to monitor real-time data about heterogeneous applications and physical/virtual devices. Because the data are distributed across multiple monitoring software and servers, the operations managers have to spend a long time to monitor the systems. In this report, five basic data formats for real-time data is proposed. These proposed data formats support not only performance data monitored by existing monitoring software but also detailed logs of batch processings and web accesses that are important in monitoring the SaaS-based systems. To verify the completeness of these proposed data formats, surveys on twenty operations managers in data center, which provides B2B services, were conducted. The result of the survey shows that about 98.6% of monitoring tasks in the SaaS-based system can be covered by these proposed data formats. The result also shows the types of real-time data needed in each type of monitoring task. | |
| Keyword | (in Japanese) | (See Japanese page) |
| (in English) | service monitoring / SaaS / monitoring software / data center / operations and management / / / | |
| Reference Info. | IEICE Tech. Rep., vol. 111, no. 488, ICM2011-58, pp. 59-64, March 2012. | |
| Paper # | ICM2011-58 | |
| Date of Issue | 2012-03-08 (ICM) | |
| ISSN | Print edition: ISSN 0913-5685 Online edition: ISSN 2432-6380 | |
| Copyright and reproduction |
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034) | |
| Download PDF | ICM2011-58 |
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| Conference Information | |
| Committee | ICM |
| Conference Date | 2012-03-15 - 2012-03-16 |
| Place (in Japanese) | (See Japanese page) |
| Place (in English) | Dan-jo Kyoudou Sankaku Center |
| Topics (in Japanese) | (See Japanese page) |
| Topics (in English) | Element Management, Management Functionalities, Operations and Management Technologies |
| Paper Information | |
| Registration To | ICM |
| Conference Code | 2012-03-ICM |
| Language | Japanese |
| Title (in Japanese) | (See Japanese page) |
| Sub Title (in Japanese) | (See Japanese page) |
| Title (in English) | Definition of Basic Data Formats for Monitoring SaaS-Based Systems |
| Sub Title (in English) | |
| Keyword(1) | service monitoring |
| Keyword(2) | SaaS |
| Keyword(3) | monitoring software |
| Keyword(4) | data center |
| Keyword(5) | operations and management |
| Keyword(6) | |
| Keyword(7) | |
| Keyword(8) | |
| 1st Author's Name | Masahiro Yoshizawa |
| 1st Author's Affiliation | Central Research Laboratory, Hitachi, Ltd. (Hitachi) |
| 2nd Author's Name | Ken Naono |
| 2nd Author's Affiliation | Central Research Laboratory, Hitachi, Ltd. (Hitachi) |
| 3rd Author's Name | Tatsuya Sato |
| 3rd Author's Affiliation | Central Research Laboratory, Hitachi, Ltd. (Hitachi) |
| 4th Author's Name | Masayuki Oyamatsu |
| 4th Author's Affiliation | Central Research Laboratory, Hitachi, Ltd. (Hitachi) |
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| Speaker | Author-1 |
| Date Time | 2012-03-16 10:50:00 |
| Presentation Time | 20 minutes |
| Registration for | ICM |
| Paper # | ICM2011-58 |
| Volume (vol) | vol.111 |
| Number (no) | no.488 |
| Page | pp.59-64 |
| #Pages | 6 |
| Date of Issue | 2012-03-08 (ICM) |
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