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Paper Abstract and Keywords
Presentation 2011-09-23 11:00
[Poster Presentation] Are evaluations of the caring quality of nurses diminished if the nurse wears a mask?
Mitsue Nomura (Kyoto Univ), Tomoko Tomishiro, Fumiko Suzuki, Mutsumi Yoshioka, Haruko Kido (Kinki - chuo chest medical center), Sakiko Yoshikawa (Kyoto Univ) HCS2011-46
Abstract (in Japanese) (See Japanese page) 
(in English) This study investigated whether evaluations of the quality of care provided by nurses declined when nurses were depicted wearing a mask. Several incumbent nurses uttered the same phrases, but with different thoughts and feelings, either patient-oriented or self-oriented, with or without a mask. They were simultaneously videotaped via a prompter, and the videos were presented to hospitalized patients under one of three viewing conditions: face-only, voice-only, or face and voice. The patients were asked to rate the extent to which they wanted to receive the care that was depicted. The results show that a treatment was viewed as less desirable when the nurse was wearing a mask during patient-oriented communication. However, videos of patient-oriented communication were evaluated significantly more positively than were those of self-oriented communication, even when the nurse was wearing a mask. This pattern of results was consistent across the viewing conditions.
Keyword (in Japanese) (See Japanese page) 
(in English) mask / nurse / nurse-patient communication / facial expression / vocal expression / / /  
Reference Info. IEICE Tech. Rep., vol. 111, no. 214, HCS2011-46, pp. 1-5, Sept. 2011.
Paper # HCS2011-46 
Date of Issue 2011-09-16 (HCS) 
ISSN Print edition: ISSN 0913-5685    Online edition: ISSN 2432-6380
Copyright
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reproduction
All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
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Conference Information
Committee HCS  
Conference Date 2011-09-23 - 2011-09-23 
Place (in Japanese) (See Japanese page) 
Place (in English) The Nippon Dental University (Niigata) 
Topics (in Japanese) (See Japanese page) 
Topics (in English) Face and Communication 
Paper Information
Registration To HCS 
Conference Code 2011-09-HCS 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Are evaluations of the caring quality of nurses diminished if the nurse wears a mask? 
Sub Title (in English)  
Keyword(1) mask  
Keyword(2) nurse  
Keyword(3) nurse-patient communication  
Keyword(4) facial expression  
Keyword(5) vocal expression  
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Keyword(8)  
1st Author's Name Mitsue Nomura  
1st Author's Affiliation Kyoto University (Kyoto Univ)
2nd Author's Name Tomoko Tomishiro  
2nd Author's Affiliation Kinki - chuo chest medical center (Kinki - chuo chest medical center)
3rd Author's Name Fumiko Suzuki  
3rd Author's Affiliation Kinki - chuo chest medical center (Kinki - chuo chest medical center)
4th Author's Name Mutsumi Yoshioka  
4th Author's Affiliation Kinki - chuo chest medical center (Kinki - chuo chest medical center)
5th Author's Name Haruko Kido  
5th Author's Affiliation Kinki - chuo chest medical center (Kinki - chuo chest medical center)
6th Author's Name Sakiko Yoshikawa  
6th Author's Affiliation Kyoto University (Kyoto Univ)
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Speaker Author-1 
Date Time 2011-09-23 11:00:00 
Presentation Time 60 minutes 
Registration for HCS 
Paper # HCS2011-46 
Volume (vol) vol.111 
Number (no) no.214 
Page pp.1-5 
#Pages
Date of Issue 2011-09-16 (HCS) 


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