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Paper Abstract and Keywords
Presentation 2010-01-21 14:40
Trend and Issues of End-user's QoE Monitoring for IPTV Services
Masataka Masuda, Kazunari Ushiki, Takanori Hayashi (NTT Corp.) CQ2009-78 PRMU2009-177 SP2009-118 MVE2009-100
Abstract (in Japanese) (See Japanese page) 
(in English) Quality of experience (QoE) management is one of the key technologies for various services in next generation network (NGN). In IPTV services, not only bearer quality on carrier network but also implementations of end-terminals (STB: set top box) strongly affect end-users’ QoE. Therefore, in-service quality operation methods in corporation with the end-terminals are needed to monitor end-to-end QoE. This paper propose a framework for end-users’ QoE monitoring for IPTV services by using network performance metrics (packet layer model). We then discuss a QoE estimating technology and quality information reporting methods to achieve end-users’ QoE monitoring. There are some standardized technologies which define the protocols for remote maintenance of the end-terminals such as RTCP XR, TR-069, and UPnP. This paper also discusses the issues when these protocols are applied to end-users’ QoE monitoring.
Keyword (in Japanese) (See Japanese page) 
(in English) QoE / IPTV / STB / 遠隔保守 / インサービス / / /  
Reference Info. IEICE Tech. Rep., vol. 109, no. 373, CQ2009-78, pp. 149-154, Jan. 2010.
Paper # CQ2009-78 
Date of Issue 2010-01-14 (CQ, PRMU, SP, MVE) 
ISSN Print edition: ISSN 0913-5685    Online edition: ISSN 2432-6380
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All rights are reserved and no part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. Notwithstanding, instructors are permitted to photocopy isolated articles for noncommercial classroom use without fee. (License No.: 10GA0019/12GB0052/13GB0056/17GB0034/18GB0034)
Download PDF CQ2009-78 PRMU2009-177 SP2009-118 MVE2009-100

Conference Information
Committee PRMU SP MVE CQ  
Conference Date 2010-01-21 - 2010-01-22 
Place (in Japanese) (See Japanese page) 
Place (in English) Kyoto Univ. 
Topics (in Japanese) (See Japanese page) 
Topics (in English)  
Paper Information
Registration To CQ 
Conference Code 2010-01-PRMU-SP-MVE-CQ 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) Trend and Issues of End-user's QoE Monitoring for IPTV Services 
Sub Title (in English)  
Keyword(1) QoE  
Keyword(2) IPTV  
Keyword(3) STB  
Keyword(4) 遠隔保守  
Keyword(5) インサービス  
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Keyword(7)  
Keyword(8)  
1st Author's Name Masataka Masuda  
1st Author's Affiliation NTT Service Integration Laboratories, NTT Corporation (NTT Corp.)
2nd Author's Name Kazunari Ushiki  
2nd Author's Affiliation NTT Service Integration Laboratories, NTT Corporation (NTT Corp.)
3rd Author's Name Takanori Hayashi  
3rd Author's Affiliation NTT Service Integration Laboratories, NTT Corporation (NTT Corp.)
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Speaker Author-1 
Date Time 2010-01-21 14:40:00 
Presentation Time 30 minutes 
Registration for CQ 
Paper # CQ2009-78, PRMU2009-177, SP2009-118, MVE2009-100 
Volume (vol) vol.109 
Number (no) no.373(CQ), no.374(PRMU), no.375(SP), no.376(MVE) 
Page pp.149-154 
#Pages
Date of Issue 2010-01-14 (CQ, PRMU, SP, MVE) 


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