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Paper Abstract and Keywords
Presentation 2004-09-16 16:45
A study on opinion model for quality assessment of interactive multimodal service
Kazuhisa Yamagishi, Takanori Hayashi (NTT)
Abstract (in Japanese) (See Japanese page) 
(in English) With the advances in broadband IP technology, interactive multimodal services using audio and video communication have become popular as promising rich multimedia applications. Unlike conventional telephone service, interactive multi-modal services are expected as rich communication means. In order to offer service with a high degree of user satisfaction, it is important to give guidelines for quality design and management by measuring the abundance of service. In this paper, we clarified by factor analysis that the two psychological factors in audiovisual communication are an aesthetic feeling and a feeling of activity. The relationship between these psychological factors and quality impairment factors was also clarified. We also clarified by a multiple linear regression analysis that overall audiovisual quality can be estimated based on these two psychological factors. Finally, since we clarified that psychological factors can be formulated by quality impairment factors, overall audiovisual quality can be estimated by quality impairment factors.
Keyword (in Japanese) (See Japanese page) 
(in English) Quality of Service / Subjective Assessment / SD technique / Factor Analysis / / / /  
Reference Info. IEICE Tech. Rep., vol. 104, no. 309, CQ2004-77, pp. 49-54, Sept. 2004.
Paper # CQ2004-77 
Date of Issue 2004-09-09 (CQ, OIS, IE) 
ISSN Print edition: ISSN 0913-5685
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Conference Information
Committee IE CQ LOIS IEE-CMN  
Conference Date 2004-09-16 - 2004-09-17 
Place (in Japanese) (See Japanese page) 
Place (in English)  
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Paper Information
Registration To CQ 
Conference Code 2004-09-IE-CQ-OIS-IEE-CMN 
Language Japanese 
Title (in Japanese) (See Japanese page) 
Sub Title (in Japanese) (See Japanese page) 
Title (in English) A study on opinion model for quality assessment of interactive multimodal service 
Sub Title (in English)  
Keyword(1) Quality of Service  
Keyword(2) Subjective Assessment  
Keyword(3) SD technique  
Keyword(4) Factor Analysis  
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1st Author's Name Kazuhisa Yamagishi  
1st Author's Affiliation NTT (NTT)
2nd Author's Name Takanori Hayashi  
2nd Author's Affiliation NTT (NTT)
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Speaker Author-1 
Date Time 2004-09-16 16:45:00 
Presentation Time 30 minutes 
Registration for CQ 
Paper # CQ2004-77, OIS2004-31, IE2004-38 
Volume (vol) vol.104 
Number (no) no.309(CQ), no.311(OIS), no.313(IE) 
Page pp.49-54 
#Pages
Date of Issue 2004-09-09 (CQ, OIS, IE) 


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